Terms and Conditions
Welcome to DG Digital Growth!
DG DIGITAL GROWTH – ADVERTISING TERMS & CONDITIONS
These Terms & Conditions (“Terms”) govern the provision of digital advertising services by DG Digital Growth (“Provider”) to any client purchasing advertising space (“Client”).
1. Services
The Provider displays the Client’s advertising content on its digital screens, according to the advertising package purchased. Packages are per brand and cannot be shared across multiple companies.
2. Payment
Payment must be made in full before activation.
Installments may be arranged; payment dates must be respected as agreed.
Late or missed payments may suspend or cancel services.
The Provider reserves the right to withhold display of ads until payment is received in full or as per the agreed schedule.
3. Client Content
The Client is fully responsible for:
Supplying ads in the required format (MP4, JPG, PNG, 1080x1920 px).
Ensuring compliance with laws, advertising standards, and community guidelines.
Holding all necessary rights/licenses for submitted content.
Indemnifying the Provider against claims related to copyright, trademarks, intellectual property, or legality of the content.
Ensuring content is accurate, not misleading, and does not harm the reputation of DG Digital Growth or its partners.
4. Provider Obligations
The Provider will:
Display the Client’s ads according to the purchased package.
Maintain its screens in good working order and monitor functionality.
Provide remote technical support for service-related issues not caused by external factors.
Inform the Client in case of service interruptions beyond 24 hours and provide a fair adjustment, such as extended display time.
5. Content Restrictions
The Provider reserves the right to reject, remove, or request modifications to any ad at its sole discretion. Prohibited content includes, but is not limited to:
Offensive, illegal, misleading, discriminatory, or defamatory material.
Political or religious content, unless explicitly approved.
Ads promoting competitors of DG Digital Growth without prior written consent.
6. Service Availability & Force Majeure
The Provider will make reasonable efforts to ensure uninterrupted service but does not guarantee continuous availability of screens.
Service interruptions due to technical failures, power outages, internet issues, or force majeure (e.g., natural disasters, strikes, government actions) do not constitute a breach of these Terms.
7. Term & Renewal
These Terms apply for the duration of the purchased campaign.
Unless notice of cancellation is given at least 30 days before expiry, services may automatically renew under the same conditions.
The Provider may terminate immediately in cases of non-payment, breach of these Terms, or submission of non-compliant content.
8. Liability
The Provider is not responsible for indirect, incidental, or consequential damages.
Liability is strictly limited to the total fees paid by the Client for the campaign in question.
The Provider is not responsible for the performance of the ad, including number of views, conversions, or business results.
9. Confidentiality
Both Parties shall maintain the confidentiality of all commercial, financial, or technical information exchanged, unless disclosure is legally required.
10. Governing Law
These Terms are governed by the laws of Ontario, Canada. Disputes will first be subject to good-faith mediation and, if unresolved, settled in Ontario courts.
By purchasing or using DG Digital Growth’s advertising services, the Client acknowledges that they have read, understood, and agree to be bound by these Terms & Conditions.