Terms and Conditions
Welcome to DG Digital Growth!
DG DIGITAL GROWTH – ADVERTISING TERMS & CONDITIONS
These Terms & Conditions (“Terms”) govern the provision of digital advertising services by DG Digital Growth (“Provider”) to any client purchasing advertising space (“Client”).
1. Scope of Services
The Provider agrees to display the Client’s advertising content (“Content”) on its network of digital screens, in accordance with the advertising package purchased.
Each package is specific to one (1) brand or business and cannot be transferred, sublicensed, or shared with other entities or brands without written authorization from the Provider.
Screen Location & Availability:
The Provider reserves the right to change, relocate, or replace screens within the same general area, neighbourhood, or commercial sector, at any time, for operational, commercial, or technical reasons, without prior notice.
The Client acknowledges that screen locations and availability are subject to change and accepts that the advertising service is provided on a network basis, not tied to any single physical location.
2. Fees, Payments & Default
All payments must be made in full prior to campaign activation, unless a written payment plan has been authorized by the Provider.
In case of installment agreements:
Payments must be made on or before the due date stated on the invoice.
Any late payment will incur a late fee of 2% per month (24% annual) on the outstanding balance.
If payment is delayed by more than 15 days, the Provider reserves the right to suspend or terminate services immediately without refund.
No campaign will be activated or reactivated until all outstanding balances are fully paid.
All sales are final and non-refundable once the campaign has started or the screen slot has been reserved.
3. Client Responsibilities
The Client shall:
Provide all required advertising materials in the correct format (MP4, JPG, PNG, 1080x1920 px, unless otherwise specified).
Ensure that all Content complies with applicable laws, regulations, advertising standards, and community guidelines.
Warrant that they possess all intellectual property rights, licenses, and permissions to use any images, logos, text, or audio contained in the Content.
Indemnify and hold harmless the Provider from any claims, damages, or liabilities arising from or related to the Client’s Content, including copyright, trademark, defamation, or privacy violations.
Ensure that the Content does not mislead, disparage, or harm the reputation of DG Digital Growth, its affiliates, partners, or host locations.
If Content is found to violate these obligations, the Provider may suspend or permanently remove the ad without refund.
4. Provider’s Rights & Obligations
The Provider shall:
Display the Client’s ads according to the purchased plan and in rotation with other advertisers.
Maintain and monitor its digital screens to ensure proper operation.
Provide reasonable technical support for display or upload issues not caused by external factors.
The Provider does not guarantee any specific number of impressions, views, leads, or conversions. Advertising performance results are estimates and not legally binding.
If a service interruption exceeds 24 hours, the Provider may offer an equivalent extension of time but shall not owe monetary compensation.
5. Content Approval & Restrictions
All Content is subject to prior review and approval by the Provider. The Provider reserves the right, at its sole discretion, to reject, suspend, or request modifications to any Content that it considers:
Illegal, offensive, misleading, defamatory, or discriminatory;
In violation of intellectual property or third-party rights;
Political, religious, or controversial in nature (unless pre-approved in writing);
Promoting competitors of DG Digital Growth or its affiliates without written authorization.
The Provider’s decision regarding Content acceptance is final and not subject to dispute or refund.
6. Screen Availability, Maintenance & Force Majeure
The Provider will make commercially reasonable efforts to maintain continuous operation of its screens but does not guarantee uninterrupted service.
Service interruptions, relocation, or removal of screens due to technical failure, maintenance, power or internet outages, business closure, property renovation, or relocation shall not constitute a breach of contract.
In cases of force majeure (including but not limited to fire, flood, government restrictions, natural disasters, or strikes), the Provider’s obligations are suspended without liability until operations resume.
7. Term, Renewal & Cancellation
These Terms apply for the full duration of the purchased campaign.
Unless written notice is given at least 30 days before expiration, the agreement may automatically renew under the same conditions.
The Client may not cancel or request refunds after a campaign has begun or a slot has been reserved.
The Provider may terminate immediately if the Client fails to comply with these Terms, including non-payment, submission of non-compliant content, or reputational risk to the Provider or its partners.
8. Limitation of Liability
To the maximum extent permitted by law:
The Provider’s total liability for any claim shall not exceed the total fees paid by the Client for the campaign in question.
The Provider shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of revenue, customers, or reputation.
The Client acknowledges that digital advertising involves inherent variability and accepts the service “as is.”
9. Confidentiality & Use of Business Name
Both parties agree to maintain the confidentiality of all business, financial, or technical information shared under this agreement.
The Provider may, however, use the Client’s name, logo, or screenshots of their ad for marketing, promotional, or portfolio purposes unless otherwise requested in writing by the Client.
10. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Province of Ontario, Canada.
In case of dispute, both parties agree first to attempt to resolve the matter through good-faith negotiation or mediation.
If unresolved, the matter shall be brought exclusively before the courts of Ontario, which shall have full jurisdiction.